Contlo vs BIK

Contlo is trusted by 1000+ global e-commerce brands and has been ranked as a leader in 80+ G2 reports

g2 winter badges

Brands using Contlo are getting up to 40% additional revenue boost, 3X their existing ROI using AI personalized Email & SMS Campaigns and delivering exceptional customer support from one platform.

Here’s how Contlo is better than BIK

  • More features & truly omnichannel

Contlo allows you to engage with anonymous users by sending highly customizable and personalized rich-media push notifications with multiple CTAs & Interactive elements like Images, GIFs etc.

  • Ecommerce marketing & helpdesk, in one platform

Send marketing campaigns, set up automations, create customer segments and access all conversation including Email, SMS, voice, Facebook, WhatsApp, Instagram & Chat within a single platform.

AI Powered Campaigns Automations

Advanced & more logical product capabilities, purpose-built for ecommerce use cases

  • Web & Mobile push as channels for marketing

  • In-built link shortener for SMS to avoid overspending SMS credits
  • A/B testing with “n” number variants across forms, automation & campaigns

  • Native advance targeting options based on user’s behavior, device, demographic etc within the form builder

  • Advance analytics & reports to help you make data-driven decisions
  • Predictive customer segmentations using RFM

  • Real-time automation & customer journey triggers

  • Audience/Segment exclusion in automations

Generative AI capabilities, powered by Brand AIℒ️

Generate Email templates, subject lines, CTAs, images, automation workflows etc using just a prompt.

All of it is powered by Brand AIℒ️, that let’s you setup your own Brand AI and generate all your marketing assets that are aligned with your brand.

Contextual Generation through Brand AI

Advanced features, better value for money

Points of Differences

Contlo

BIK

Generic Support Tools

Built for E-commerce

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Web/mobile push as a marketing channel

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Real-time event triggering for automations

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Truly Omnichannel Marketing + Support

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Complete 360Β° view of your customers

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Generative AI capabilities

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Marketing & Sales Analytics

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Support & Helpdesk Analytics

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AI powered analytics, reports & recommendations

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Advance capabilities in Forms & better targeting

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Assisted Migration & 24/7 support with dedicated CSM

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