π Introducing βοΈ Email as a support channel in Conversations
π Introducing βοΈ Email as a support channel in Conversations, along with other channels like Instagram, WhatsApp, SMS and voice calls.
Now π sync your support email inbox with Contlo to manage customer email conversations from a single dashboard.
ποΈ Create, manage & assign email support tickets to respective customer support agents
π¨Quick email actions like reply & forward to resolve customer queries faster via email
π€ Loop in multiple stakeholders using CC/BCC directly from Contlo conversation dashboard
π§π»ββοΈ Gain access to a 360-degree view of customer profile and activities and lot more…