What’s New in Contlo

  • Announced on: June 11, 2024

    Order Tracking on WhatsApp

    📍 Introducing Order Tracking on WhatsApp!📱

    Now you can let your customers effortlessly track their orders directly from WhatsApp conversations. 🚚 Auto-generate a unique order tracking link for every order 🛒 Manage multiple order [...]

  • Announced on: June 9, 2024

    AI powered chat widget

    🚀Introducing AI-powered live chat widget for your ecommerce website

    Don't let your website visitors slip away from their shopping journeys. Engage in meaningful conversations, resolve customer queries faster, offer shopping assistance & convert them into customers with [...]

  • Announced on: June 9, 2024

    WhatsApp voice note

    🎙️🔉Introducing WhatsApp voice notes to our Support dashboard!

    Now you can effortlessly manage support tickets and offer lightning-fast resolutions by receiving and responding to your customers' voice notes on WhatsApp, directly from your Contlo's Support dashboard. [...]

  • Announced on: June 9, 2024

    Contlo Mobile App

    📢⌛[Coming Soon] Contlo mobile app for 🍎 iOS & Android🚀

    Keep all your customer conversations at your finger-tips. Effortlessly manage your support tickets and delight your customers with exceptional support experience across all conversation channels such as Email, [...]

  • Announced on: January 24, 2024

    Support Dashboard

    Contlo Helpdesk – a dedicated dashboard to manage your customer support

    Effortlessly manage support tickets and delight your customers across all conversation channels such as Email, SMS, WhatsApp, Voice, Instagram DM, Facebook messenger & website chat. Offer an exceptional [...]

  • Announced on: December 11, 2023

    Static and live segments

    Effortlessly create live/static customer segments to hyper-personalize every customer engagement using Contlo

    👉 Live Segments: Dynamically fetch & add audience to the segment in real-time based on given conditions 👉 Static Segments: Create one-time segments of customers who match the [...]

  • Announced on: December 1, 2023

    razorpay with whatsapp

    🚀 Introducing checkout flow for WhatsApp with razorpay

    Let your customers complete their entire shopping journey and checkout using Razorpay without ever leaving their WhatsApp chat. Here how the entire checkout flow with Razorpay works for [...]

  • Announced on: December 1, 2023

    automation

    Automation Back Population coming soon to Contlo! 🎊 🚀

    Soon you'll be able to back-populate your newly created automation flows with past user profiles who pre-qualified for the automation prior to its creation date.

  • Announced on: November 17, 2023

    WEB SDK

    ✨🚀 Introducing Web SDK for custom websites💻✨

    ✨🚀 Introducing Web SDK for custom websites built using frameworks like Vue, Angular, React, Ember etc 💻✨ 👉 Create custom events from your website to track user behaviors [...]

  • Announced on: November 15, 2023

    MOBIEK SDK

    [Coming Soon] Contlo Mobile SDK for iOS apps

    📢⌛Contlo Mobile SDK for iOS apps🍎🚀 🧔‍♂️ Engage your iPhone users with AI-personalized campaigns across all customer touchpoints 💬✉️ 🔔 Send rich media mobile push notifications with images, [...]