Contlo vs Wigzo

Contlo is trusted by 1000+ global e-commerce brands and has been ranked as a leader in 80+ G2 reports

G2 Summer Badges 2024

Brands using Contlo are getting up to 40% additional revenue boost, 3X their existing ROI using AI personalized Email & SMS Campaigns and delivering exceptional customer support from one platform.

Here’s how Contlo is better than Wigzo

  • Stable & bug-free platfrom with more features

Contlo allows you to elevate your ecommerce customer engagement with advance WhatsApp capabilities, predictable and customizable reporting with in depth AI insights.

  • Ecommerce marketing & helpdesk, in one platform

Send marketing campaigns, set up automations, create customer segments and have meaningful conversations across Email, SMS, voice, Facebook, WhatsApp, Instagram & Chat within a single platform.

  • Superior CDP & customer segmentation

Get complete 360Β° view of your customers’ past interactions, purchase history, on-site behaviours, helpdesk conversations & buying preferences to hyper-personalize every interaction.

AI Powered Campaigns Automations

Easy-to-use & intuitive UI with better marketing platform capabilities

  • Advanced WhatsApp marketing capabilities in campaigns & automations such as Whatsapp bot, catalogue, C2P, COD confirmation, reviews collection etc

  • A/B testing with “n” number variants across forms, automation & campaigns

  • Highly granular properties to create live & static customer segments

  • Predictive customer segmentations using RFM & cohorts

  • AI powered recommendations & actionable insights
  • Deep ecommerce marketing analytics & customizable reports
  • Real-time automation & customer journey triggers

Unified customer helpdesk with an omnichannel conversation inbox

  • 360Β° view of customer activities in a single view

  • Manage conversations from Email, SMS, WhatsApp, FB, Instagram, Voice call etc

  • Enable Live chat widget on your website
  • Round robin helpdesk agent assignment

  • Dedicated helpdesk analytics for deeper insights

Ecommerce Helpdesk
Form

Advanced capabilities in Forms

In addition to just popups & flyout forms, Contlo also offers:

  • Gamification forms like spin-the-wheel

  • Collapsible teaser form

  • Dedicated product blocks to personalize form for every user

  • Website personalization & On-site nudges using form

  • “N” number of forms variant A/B testing

  • Native granular targeting options based on user’s behavior, device, demographic etc within the form builder

Generative AI capabilities, powered by Brand AIℒ️

Generate Email templates, subject lines, CTAs, images, automation workflows etc using just a prompt.

All of it is powered by Brand AIℒ️, that let’s you setup your own Brand AI and generate all your marketing assets that are aligned with your brand.

Contextual Generation through Brand AI

Advanced features, higher value for money

Points of Differences

Contlo for Marketing & Helpdesk

Wigzo for Marketing

Generic Helpdesk Tools

Built for E-commerce

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Advanced WhatsApp Automations including Whatsapp bot, catalogue, C2P, COD confirmation, reviews collection

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Superior CDP, Customer Segmentation & Hyper Personalization

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Gamified forms & Website Personalisation along with targeted user persona, geo-location, UTM source etc

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Automation back population & real-time analytics

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Real-time event triggering for automations

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Truly Omnichannel Marketing + Support

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Complete 360Β° view of your customers

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Generative AI capabilities

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Marketing & Sales Analytics

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Support & Helpdesk Analytics

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AI powered analytics, reports & recommendations

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Advance capabilities in Forms & better targeting

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