Deliver exceptional customer support & lightning fast resolutions

A unified helpdesk for quick access to 360° customer data and managing customer conversations across all channels

Ecommerce Helpdesk

Join 1000+⚡Fast Growing Businesses

All your customer conversations in one place

Get a unified conversation inbox to manage customer queries across all channels including email, SMS, voice calls, chat widget & social media.

All in one Helpdesk
Customer Data

Lightning fast personalized resolutions, led by customer insights

Instant access to 360° view of your customers’ past activities, preferences, behaviour and interactions – allowing you to personalize every customer support experience.

Effortlessly streamline all conversations around the clock

Spend less time managing your conversations and more on engaging in meaningful discussions. Bring down your FTTR by instantly auto-assigning help desk agents based on their availability.

Assigning Agent

Address your customers wherever they are

  • Email

Ensure detailed solutions to customer queries through emails

  • SMS

Deliver quick & convenient support experience to on-the-go shoppers

  • Voice Call

Foster deep customer relations & offer direct guidance via voice calls

  • WhatsApp

Drive instant resolutions on world’s largest messaging app

  • Instagram DM

Turn your social media inbox into a 24/7 open help desk for your followers

  • Messenger

Offer seamless support and personalized interactions through Facebook Messenger

  • Chat widget

Real-time live support for your website visitors throughout their shopping journey

Hear what our customers have to say

“All channels and all the functionalities of marketing automation right at one place. Easy to design and derive conclusions from. A/B testing in automations is a great addition to have”

“I like the segmentation feature of Contlo, it ensures we send campaigns to our target audience based on user activity”

nobero

“Contlo brings together email & WhatsApp marketing with segmentation and other variations to overall provide businesses like mine, that are D2C oriented, a very helpful tool to increase sales!”

Fix my curls