Contlo vs Omnisend

Contlo is trusted by 1000+ global e-commerce brands and has been ranked as a leader in 80+ G2 reports

g2 winter badges

Brands using Contlo are getting up to 75% additional revenue boost, 10X their existing ROI using AI personalized Email & SMS Campaigns and delivering exceptional customer support

Here’s how Contlo is better than Omnisend

  • 24×7 Support with Dedicated Success Manager

Contlo offers round-the-clock exceptional customer support, across Email, Chat & Call. Along with a dedicated Success Manager, who will assist you with everything to help you grow faster.

  • One-click instant Migration from Omnisend

With Contlo it’s easier and affordable to migrate data, automation journey and flows which will be up and running in just few minutes.

  • Ecommerce Marketing & Helpdesk, in one platform

Send marketing campaigns, set up automations, create customer segments and access all conversation including Email, SMS, voice, Facebook, WhatsApp, Instagram & Chat within a single platform.

Stop overpaying Omnisend & increase your ROI.

Set real-time automation & customer journeys

Track customer interactions instantly, adapt to behaviours on-the-fly, and deliver relevant messages at the right time. Make data-driven decisions easily and connect with your customers more effectively.

You can also selectively exclude specific audience segments from certain automated campaigns, ensuring your messages reach only the most relevant audiences.

Realtime Automation
Frame 114340

360° customer profile across both marketing and support

Since Contlo offers both marketing and helpdesk solutions on a single platform, you gain full visibility into your customer’s activities, behaviors & interactions across your website/marketing campaigns.

Generative AI capabilities

Generate Email templates, subject lines, CTAs, images, automation workflows and more using just a prompt.

All of it is powered by Brand AI™️, that let’s you setup your own Brand AI and generate all your marketing assets that are aligned with your brand.

Contextual Generation through Brand AI
Analytics

Predictive Segments and User Cohorts

Leverage Contlo’s advanced reporting features such as RFM , Cohorts , Funnel & Event Analytics to help you make data-driven decisions for your future campaigns.

Advanced capabilities in forms

In addition to popups & flyout forms, Contlo also offers:

  • Gamification forms like spin-the-wheel

  • Collapsible teaser form

  • Dedicated product blocks to personalize form for every user

  • Website personalization & On-site nudges using form

  • N variant A/B testing

  • Native advance targeting options based on user’s behavior, device, demographic etc within the form builder

Form

More features for lesser price, better value for money

Points of Differences

Contlo

Omnisend for Marketing

Generic Support Tools

Built for E-commerce

✅

✅

❌

Web push as a marketing channel

✅

❌

❌

Marketing & Support in one platform

✅

❌

❌

Truly Omnichannel Marketing + Support

✅

❌

❌

Complete 360° view of your customers

✅

❌

❌

Generative AI capabilities

✅

❌

❌

Marketing & Sales Analytics

✅

✅

❌

Support & Helpdesk Analytics

✅

❌

✅

AI powered analytics, reports & recommendations

✅

❌

❌

Advance capabilities in Forms & better targeting

✅

❌

❌

Automation workflows & customer journeys

✅

❌

❌

Assisted Migration & 24/7 support with dedicated CSM

✅

❌

❌

Customer Segmentation & Personalization

✅

✅

❌

Dedicated Helpdesk with ticket management & auto assignment of agents

✅

❌

✅