Nov 2026
QuestionPro acquires Contlo
Contlo joins QuestionPro to connect customer understanding with personalized action, the first step in agentic commerce.
Learn moreAbout Contlo
Building the marketing platform for an AI first world
Contlo started as an all‑in‑one email, SMS and WhatsApp platform for fast‑growing D2C brands. Today it is an AI native customer engagement platform where each brand's own generative model and autonomous agents do the work.
We believe the next decade of marketing will not be run from dashboards. It will be run by models that know a brand as well as its founders do, and by agents that execute with judgment and restraint.
Contlo is built ground up for that world. Brand AI learns identity, objectives and personas. Generative journeys replace templated flows. Agents plan, write, send, answer and report, and people approve.
Thousands of modern businesses across ecommerce, healthcare, financial services, media, gaming and education run on Contlo, with billions of AI personalized messages delivered.
At a glance
- Founded
- 2020
- Headquarters
- Palo Alto, CA
- Customers
- 1,000+ brands
- Channels
- Email, SMS, WhatsApp, push, social
- Integrations
- 200+
- SDKs
- Web, Android, iOS, React Native, Flutter
Marketing AGI Manifesto
Principles we use to execute our mission
How we think about autonomy, ownership and trust when AI runs customer engagement.
01
Brand‑owned intelligence
Every business should own the model that speaks for it. Contlo trains a Brand AI per workspace, grounded in that brand's data, never pooled.
02
Autonomy with consent
Agents act within limits humans set. Approval gates, audit trails and reversibility are features, not afterthoughts.
03
Outcomes over output
Generating more messages is easy. Generating fewer, better ones that move revenue and retention is the job.
04
Customer respect
Consent, frequency caps, quiet hours and regional compliance are enforced by the platform, so the AI can never trade trust for a click.
05
Open by default
Open APIs, webhooks and SDKs. Your data is yours to export, inspect and connect.
06
Ship and learn
Research from our applied AI lab reaches customers in weeks. Every send teaches the model something.
Outcomes, not activity
Numbers from brands running on Contlo
$500M
revenue generated for e-commerce brands
2.3B
AI personalized messages delivered
48M
shoppers reached every month
50%
increase in customer engagement rate
Advisory board
Operators and advocates who keep us honest
Leaders who have run companies, bootstrapped them and lived the consequences of technology in the most human settings.
Tim O'ConnorAdvisor, AI in healthcare and patient experienceFormer CEO, CMO and SVP of Engineering, U.S. Army veteran, and a Stage IV lung cancer patient now working on AI for cancer care.Read profile 
Vivek BhaskaranFounder and CEO, QuestionProBuilt QuestionPro from a bootstrapped survey tool into a global research and experience platform without a dollar of outside capital.Read profile Newsroom
Latest from Contlo
2024
Contlo unveils Brand AI Model™
Contextual generative AI marketing capabilities for modern businesses, powered by each brand's own model.
2023
Autonomous AI agents arrive in Contlo
Agents that plan, write and run campaigns across channels with human approval.
2023
Contlo becomes a direct WhatsApp Cloud API provider
Businesses get direct access with no third‑party platform fees.
Press enquiries: hello@contlo.com
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