Goodbye templatized automation flows
Real‑time customer journeys generated by LLMs from each person's recent interactions. The next step is chosen per customer, not hard‑coded in a flowchart months ago.
- Day 0 · Email“Still thinking about it?”Persona‑tailored picks
- Day 2 · WhatsAppCatalog + 1‑tap checkoutIf email unopened
- Day 5 · SMS8% code, expires in 48hHigh‑intent only
- Day 7 · Web pushBack‑in‑stock nudgeBrowsed, no purchase
Generative Customer Journeys, piece by piece
Per‑customer paths
Channel, timing, offer and content decided at each step from live context.
Goal‑seeking
Give the journey an objective such as second purchase in 30 days and let it optimize.
Guardrails
Frequency caps, quiet hours, consent and budget limits are enforced on every path.
Explainable
Every decision shows its reasoning and the signals it used.
From connect to compounding results in four steps
You stay in control at every step. Nothing ships without the approvals you configure.
- 01
Pick a goal
Retention, winback, upsell or a custom conversion event.
- 02
Set boundaries
Channels, caps, offers and brand rules the AI must respect.
- 03
Launch
Contlo builds and runs the journey, one path per customer.
- 04
Review
See the generated steps, outcomes and lift versus your old flows.
Grounded in your data
Models retrieve from your catalog, policies and history. No generic internet answers to customers.
Approval gates
Choose what agents can do alone and what needs a human. Every action is logged and reversible.
Private by design
Your Brand AI is trained on your data for your workspace only. It is never shared across customers.
Put Generative Customer Journeys to work for your brand
Free forever plan. No credit card. Your Brand AI model starts learning the moment you connect a store.