What’s New in Contlo

  • Announced on: July 22, 2024

    Create WhatsApp Carousels in Contlo

    🛍️ Simplify Shopping with WhatsApp Carousels!📱

    Now you can boost your sales by sending product cards, offers, and more as a carousel directly on WhatsApp.📱 🛒 Showcase multiple products in one go with interactive [...]

  • Announced on: July 8, 2024

    Whats New 16 min

    We’re thrilled to announce our latest tech partnership with Nitro Commerce ! 🚀

    Turn anonymous browsing into valuable customer insights & conversions. With Contlo x Nitro, enhance your e-commerce strategy: 📊 Seamlessly transform anonymous traffic into detailed profiles. 🔍 Track real-time [...]

  • Announced on: June 27, 2024

    Draft Order Creation

    🚀 Make shopping a breeze for your customers with our latest “Draft Order Creation” feature in Contlo🛒

    Offer exceptional shopping assistance to your customers by building their cart for them while just talking to them. Once all the items are in the cart, just send [...]

  • Announced on: June 11, 2024

    Order Tracking on WhatsApp

    📍 Introducing Order Tracking on WhatsApp!📱

    Now you can let your customers effortlessly track their orders directly from WhatsApp conversations. 🚚 Auto-generate a unique order tracking link for every order 🛒 Manage multiple order [...]

  • Announced on: June 9, 2024

    AI powered chat widget

    🚀Introducing AI-powered live chat widget for your ecommerce website

    Don't let your website visitors slip away from their shopping journeys. Engage in meaningful conversations, resolve customer queries faster, offer shopping assistance & convert them into customers with [...]

  • Announced on: June 9, 2024

    WhatsApp voice note

    🎙️🔉Introducing WhatsApp voice notes to our Support dashboard!

    Now you can effortlessly manage support tickets and offer lightning-fast resolutions by receiving and responding to your customers' voice notes on WhatsApp, directly from your Contlo's Support dashboard. [...]

  • Announced on: June 9, 2024

    Contlo Mobile App

    📢⌛[Coming Soon] Contlo mobile app for 🍎 iOS & Android🚀

    Keep all your customer conversations at your finger-tips. Effortlessly manage your support tickets and delight your customers with exceptional support experience across all conversation channels such as Email, [...]

  • Announced on: January 24, 2024

    Support Dashboard

    Contlo Helpdesk – a dedicated dashboard to manage your customer support

    Effortlessly manage support tickets and delight your customers across all conversation channels such as Email, SMS, WhatsApp, Voice, Instagram DM, Facebook messenger & website chat. Offer an exceptional [...]

  • Announced on: December 11, 2023

    Static and live segments

    Effortlessly create live/static customer segments to hyper-personalize every customer engagement using Contlo

    👉 Live Segments: Dynamically fetch & add audience to the segment in real-time based on given conditions 👉 Static Segments: Create one-time segments of customers who match the [...]

  • Announced on: December 1, 2023

    razorpay with whatsapp

    🚀 Introducing checkout flow for WhatsApp with razorpay

    Let your customers complete their entire shopping journey and checkout using Razorpay without ever leaving their WhatsApp chat. Here how the entire checkout flow with Razorpay works for [...]

  • Announced on: December 1, 2023

    automation

    Automation Back Population coming soon to Contlo! 🎊 🚀

    Soon you'll be able to back-populate your newly created automation flows with past user profiles who pre-qualified for the automation prior to its creation date.

  • Announced on: November 17, 2023

    WEB SDK

    ✨🚀 Introducing Web SDK for custom websites💻✨

    ✨🚀 Introducing Web SDK for custom websites built using frameworks like Vue, Angular, React, Ember etc 💻✨ 👉 Create custom events from your website to track user behaviors [...]

  • Announced on: November 15, 2023

    MOBIEK SDK

    [Coming Soon] Contlo Mobile SDK for iOS apps

    📢⌛Contlo Mobile SDK for iOS apps🍎🚀 🧔‍♂️ Engage your iPhone users with AI-personalized campaigns across all customer touchpoints 💬✉️ 🔔 Send rich media mobile push notifications with images, [...]

  • Announced on: November 5, 2023

    Email support channel

    🚀 Introducing ✉️ Email as a support channel in Conversations

    🚀 Introducing ✉️ Email as a support channel in Conversations, along with other channels like Instagram, WhatsApp, SMS and voice calls. Now 🔄 sync your support email inbox [...]

  • Announced on: October 31, 2023

    in app messages

    ✨ Introducing In-app messages and nudges 🔔 for mobile apps 📱

    Boost mobile app user engagement 🚀 and capture attention throughout every stage of their navigation journey. 🎯 Engage mobile app users with highly personalized & contextual targeting 🏞️ [...]

  • Announced on: October 24, 2023

    Mobile SDK for Flutter apps

    Introducing Mobile SDK for flutter apps

    🔔 Send highly customizable and personalized rich-media push notifications with multiple CTAs & and interactive elements like Images, GIFs, Videos, etc. 📢 Get in-depth insights into user behaviour [...]

  • Announced on: October 24, 2023

    Popcoins integration

    🎊 Excited to announce our integration with POPcoins – India’s first ecosystem-currency

    Drive exceptional customer engagement & and boost CLTV by engaging with every loyal customer added via POP. 📨 Send personalized campaigns 🛒 Trigger automated loyalty customer journeys based [...]

  • Announced on: October 13, 2023

    app analytics

    🔥🚀 Introducing App Analytics 📱📊

    🙎‍♂️ Get granular visibility into app-level user growth metrics like Monthly/Daily Active Users (MAU & DAU), Known vs Anonymous user metrics, registered users growth etc 📤 Measure mobile [...]

  • Announced on: October 10, 2023

    sessionanalytics

    🔥🚀 Introducing Session Analytics 📊 for Mobile Apps📱

    Now get in-depth insights into the user behavior and conversions on your mobile app using Session Analytics 👇 ⏱️ Average user session and session durations 🔺 Bounce rate [...]

  • Announced on: October 4, 2023

    mobile sdk

    Contlo Mobile SDKs for Android and React applications 🔥

    Engage your mobile app users with AI-personalized autonomous campaigns and generative customer journeys across all customer touchpoints like email, SMS, WhatsApp, Mobile push etc. 📱 Send customizable rich [...]

  • Announced on: September 18, 2023

    Instagram DM support

    Introducing Instagram DMs 💬 & Support dashboard within Contlo Conversations ⚡️

    Engage your customers in meaningful conversations and offer exceptional support experience 🤝 on Instagram DMs. 👉 Turn your incoming Instagram DMs into tickets 👉 Get a 360-degree view [...]

  • Announced on: September 15, 2023

    conversion funnel

    Introducing Conversion Funnel Analytics in Contlo 🚀

    Create funnels to analyze your customers’ navigation journey 👆🏻 and track their actions including drop-off, and progressions to optimize the conversion rate. Use advanced filters like 🔥 Campaign [...]

  • Announced on: September 14, 2023

    website event tracking

    🚀Introducing Website Event Tracking & Analytics in Contlo 👆🏻

    📈 Track and analyze your customer's event activities to make informed decisions & maximize marketing output: 🧔🏻‍♂️ On-site behaviour 🛒 Purchase Behaviour 👩‍💻 Customer activities 🛍️ Product Actions [...]

  • Announced on: September 6, 2023

    Mobile push notifications

    🚀 📢 Send highly customizable and personalized rich media mobile push notifications to your customers.

    Hook your users to your brand and drive traffic to your mobile app 📱 via mobile push notifications by including: 👆🏻 Multiple customizable CTAs to maximize conversion 👾 [...]

  • Announced on: September 6, 2023

    retain and cod

    🔁 RTO & 💵 CoD order cancellations using our latest WhatsApp CoD automation flow

    Introducing 🚀 WhatsApp Automation to: ✅ Get CoD Confirmation from your customers for every CoD order 💸 Seamlessly encourage your customers to make upfront payments to improve CoD [...]

  • Announced on: September 3, 2023

    ✨Reclaim Lost Sales and generate revenue with Contlo Forms! ✨

    Introducing a unique use case of Contlo forms - Abandoned Cart Popups That’s right! Not Emails, SMS, or WhatsApp campaigns. Reconnect with visitors who left items in their [...]

  • Announced on: August 25, 2023

    whatsapp catalogue

    🛍️ Turn your WhatsApp into a mini-store! 🛒

    Make shopping convenient and captivating for your customers by seamlessly integrating your product SKUs with a WhatsApp Business account. 📱 Let your customers browse and shop without leaving [...]

  • Announced on: July 11, 2023

    dynamic quick replies

    Introducing Dynamic Quick Reply Buttons: the ultimate shortcut to effortless communication🗨️🙌 Your customers can now respond Instantly with one single tap!

      Why use Dynamic Quick Reply buttons? 1️⃣ Save Time: With a single tap, customers can choose from predefined response options, eliminating the need for lengthy typing. 2️⃣Easy [...]

  • Announced on: April 23, 2023

    AI Insights

    ✨Introducing AI-Generated Summaries & Recommendations✨

      Generate a summarized report of your overall business performance and recommended actions using AI to course-correct and achieve the best of your marketing inputs. It's like having [...]

  • Announced on: April 6, 2023

    Simpl integration

    ⚡️✨ Introducing Contlo + Simpl checkout integration!

      Engage your shoppers using Contlo's powerful automation flows across all marketing touch-points during every stage of their (BNPL) Buy Now Pay Later checkout journey with Simpl Events [...]

  • Announced on: March 29, 2023

    Contlo_brand_AI_Model_placeholder

    ⚡️Introducing Brand AI Model™⚡️ – World’s First Brand Contextual Generative AI Model ⚡️

      Now with just a few clicks, train your brand’s own unique generative AI model fueled by your brand's personality. Taking a combination of inputs such as brand [...]

  • Announced on: March 23, 2023

    Zecpe integration

    ⚡️ Introducing Contlo + Zecpe integration ⚡️

      Now engage your customers throughout their checkout journey using powerful checkout & post checkout automation flows via Contlo. Events you can use to trigger automation or create [...]

  • Announced on: March 17, 2023

    Meta_ads

    ✨Introducing our NEW Meta Lead Ads Integration!✨

      Get all your leads captured via #Facebook & #Instagram ads ∞ directly synced to your Contlo account. Create behavior-based user segments Trigger an omnichannel automation flows that [...]

  • Announced on: March 17, 2023

    What's New

    Introducing the ⏳Scheduled Reports feature in Contlo

      Now get timely updates on your marketing performance, delivered right to your team’s emails. Take better data-driven decisions to optimize your marketing efforts and boost sales. Select [...]

  • Announced on: March 14, 2023

    AfterShip integration

    ✨Maximize your sales & delight your shoppers using AfterShip’s shipping events in Contlo📈✨

      Delight your customers with timely updates about their product delivery Send Cross-sell & up-sell emails to generate more sales and increase CLTV Keep your customers informed whenever [...]

  • Announced on: March 13, 2023

    Forms A/B Testing

    ✨Introducing A/B testing for Forms✨

      Now test your form's performance and engagements using different form styles, designs, content, images, input fields and discount offers across: Various Form Types Targeting & behavioral settings [...]

  • Announced on: March 13, 2023

    What's New Lists

    Introducing WhatsApp Lists in Contlo📃✨

      Using WhatsApp lists📃, now businesses can send a series of interactive auto-replies in the form of a ‘List’ to: Help them discover the right product with guided [...]

  • Announced on: March 13, 2023

    What's New AI Marketer

    Get ready to be dazzled! ✨Introducing Contlo AI Marketer™ ✨

    Welcome to the Future of Marketing with the World's First Personal AI Marketing Assistant powered by your Brand’s own AI Model Now get your entire marketing done by [...]

  • Announced on: March 13, 2023

    Swift integration

    ✨Maximize your sales with Goswift + Contlo integration

      Build powerful cross-channel automation flows with Contlo to engage your shoppers during every stage of their post-checkout & shipment transit journey tracked via Swift. Trigger an abandoned [...]

  • Announced on: March 13, 2023

    coupons

    ⚡️Introducing a dedicated Coupon section within Contlo⚡️

      Now create and manage coupons with advanced customization settings for your business. 1️⃣ Choose from three different coupon types: Static coupon type - Create a static coupon [...]

  • Announced on: March 13, 2023

    Mobile SDK

    Be ready to sky-rocket your native mobile app engagement with Contlo

      Launching soon “Contlo Mobile SDK” for Android and iOS Apps Developer-friendly self-serve setup Quick and Easy Integration Track unlimited custom events Enable anonymous mobile user tracking Increased [...]

  • Announced on: March 10, 2023

    Fera integration

    Get the most out of your Fera.ai Product reviews app✨

    Deliver an exceptional shopping experience to your customers using reviews & rating automation flows within Contlo for every review collected via Fera.ai Allowing businesses to deliver an exceptional [...]

  • Announced on: February 21, 2023

    new & enhanced segments features

    Introducing New and Enhanced Segment features✨

    ⚡️Introducing new enhancements and features to our Segments⚡️ Segment Conditions Preview: Get a birds-eye view of each segment’s conditions directly on the Segment dashboard, and know what it [...]

  • Announced on: February 8, 2023

    Email copy powered by your Brand AI Model

    Transform your eCommerce Email game through content generated using your own Brand AI Model! ???? Introducing the all-new⚡Brand AI-Powered Email Body Generator⚡ Revolutionize your email campaigns with AI-generated [...]

  • Announced on: January 25, 2023

    Generate hyper-realistic images for emails and forms using AI

    Say Goodbye ???? to generic stock images and start generating personalized, hyper-realistic and high-converting visuals for your emails and forms using just a plain text prompt. [...]

  • Announced on: January 12, 2023

    Ai generated email subject lines and pre-headers

      Introducing⚡️AI-Powered Email preheaders and Subject line generator ⚡️ Now ecommerce businesses can utilize AI to generate catchy subject lines and pre-header text for their email [...]

  • Announced on: December 27, 2022

    Contlo google analytics 4 integration

    Contlo Forms are now GA4 ready, Keep track of how your visitors behave across all forms within Google Analytics Dashboard

    ⚡Introducing Contlo + Google Analytics 4 integration⚡ Now track goals, conversions and website visitors' behavioral events across all forms within your Google Analytics dashboard including: Form Open / [...]

  • Announced on: December 18, 2022

    Ai powered smart headlines & buttons

      launched AI-powered Smart Headings and Buttons generator for our email builder. Create personalized and effective email headlines and CTAs in no time that guarantee high-conversions [...]

  • Announced on: November 23, 2022

    Engage shoppers after every successful checkout via Razorpay Magic Checkout with powerful omnichannel post-purchase automations flows using Contlo

    Omnichannel customer engagement ???? Super fast checkouts - Introducing Contlo + Razorpay Magic Checkout ⚡️ Now enable your shoppers to checkout 5x faster with a single click using [...]

  • Announced on: November 16, 2022

    Unleash the power of mobile apps built on Appbrew and eCommerce-centric omnichannel customer engagement using Contlo

    Introducing Contlo + Appbrew integration Unleash the power of mobile apps built on Appbrew and eCommerce-centric omnichannel customer engagement using Contlo ️⚡️ Enable MOBILE PUSH NOTIFICATION as a brand-new engagement channel [...]

  • Announced on: November 14, 2022

    Bringing you the video shopping experience in partnership with Popin’

    ⚡️ Introducing Contlo + Popin’ integration ⚡️ Now engage, and inspire your website visitors using Popin’s video shopping. Keep them posted with minute-to-minute updates across channels like Email, [...]

  • Announced on: November 9, 2022

    Introducing the “Added to Segment” – A brand new Automation trigger

    Build powerful automation workflows for specific users who moved from one segment to another or got added to a new segment upon a change in their buying behavior. [...]

  • Announced on: November 7, 2022

    Win your customer’s loyalty using LoyaltyLion & enrich that relationship to drive sales using Contlo

    Introducing Contlo + ???? LoyaltyLion integration Enrich relationships with your loyal & VIP customers by engaging them with contextual commerce-centric communications across all channels. Drive sales & Delight your [...]

  • Announced on: November 3, 2022

    Deliver an exceptional customer support experience via Gorgias using 2-way SMS conversations, every time a customer replies to a message sent via Contlo

    New!  Introducing Contlo + Gorgias integration Allowing merchants to deliver an exceptional customer support experience to their customers using 2-way SMS conversations. Here're some of the most powerful [...]

  • Announced on: October 28, 2022

    Introducing Contlo + Zapier integration

    Now connect Contlo with 5000+ apps & services to build seamless workflows & integrations to supercharge your e-commerce operations. Enable endless number of use cases that can put [...]

  • Announced on: October 28, 2022

    Hyper-Localized Hyper-targeted Hyper-Personalized Shopping Experience for your customers

    Contlo’s Form builder is now more powerful than ever, Introducing advanced real-time targeting for forms in Contlo. Now you can target your customers with a higher level of [...]

  • Announced on: October 28, 2022

    Now Automate Conversations by Identifying Customer Intent ️⚡ Introducing Intent-Based Replies

    Identify your customer’s intent when they start a conversation with your brand over SMS or WhatsApp by scanning for certain intent and keywords in their message using phrases, [...]

  • Announced on: September 30, 2022

    Introducing ⚡️Weekly Performance reports⚡️ for ecommerce business owners.

    Start your week more productively by being on top of all the key business performance metrics. Now Contlo allows you to schedule a weekly report to all the [...]

  • Announced on: September 28, 2022

    Introducing Judge.me integration

    Get the best out of your Judge.me Product reviews ????We're excited to announce that Judge.me now natively integrates with Contlo.Allowing ecommerce merchants to seamlessly trigger Review & Rating based automated communications [...]

  • Announced on: September 27, 2022

    Introducing Unified Conversations Dashboard for your eCommerce business

    Scale one-on-one conversations with your customers through Omnichannel conversation inbox. Now seamlessly manage and have 1-on-1 conversations with your customers across all channels such as SMS, WhatsApp, Live [...]

  • Announced on: September 8, 2022

    Prepping up for the Festive season sale campaigns?

    Introducing Branded Discount Coupons for your ecommerce store. Gaining your customer's trust has never been easier before. Add your brand's personal touch to your promotional email campaigns with dynamically [...]

  • Announced on: September 1, 2022

    Introducing Advance Analytics 2.0 ⚡

    Enabling eCommerce merchants to take data-driven decisions using granular & in-depth performance insights from our latest analytics dashboard around sales, marketing, customers, products & channels. Business Intelligence ( [...]

  • Announced on: August 27, 2022

    Couple of new Input Types for forms!

    Collect granular zero-party customer data with ease. Introducing 2 new input types as building blocks for Contlo Forms - Dropdown options & Radio fields Enabling merchants to: Collect [...]

  • Announced on: August 24, 2022

    Improved Scheduling & Time Delays in Automations

    We are super excited to announce the latest improvements in our Automation Scheduling & Time Delay. Build your automation flows with highly customizable & advanced time delays: Add [...]

  • Announced on: August 19, 2022

    Introducing Contlo App Market

    Now extend Contlo's platform functionality through apps that can be installed in one single click. With new apps and integrations getting added every month. Supercharge your eCommerce capabilities [...]

  • Announced on: August 10, 2022

    Conversational Commerce & Support by Contlo

    Introducing Conversations by Contlo ⚡️, offering a complete solution to eCommerce brands for conversational commerce and support. Deliver an exceptional support experience to your customers by making your [...]

  • Announced on: July 29, 2022

    Launching 2 brand new builder blocks for forms

    Skyrocket your sales through #FOMO… Introducing two brand new builder blocks for Forms Increase your Form's conversion rate, and encourage faster #checkouts by using a Discount code block [...]

  • Announced on: July 14, 2022

    Native Integration

    Here it comes! Super thrilled to announce that @contlohq now natively integrates with @shopflo_co , allowing #eCommerce merchants to generate more revenue using Shopflo’s checkout experience and build [...]

  • Announced on: June 30, 2022

    Team Management is now live on Contlo!

    Now add team members to your Contlo account with granular permission control and collaborate to achieve more. Onboard your marketing, support, analyst, or external agencies easily with powerful [...]

  • Announced on: June 10, 2022

    Last but not the least, in-fact the most powerful feature: Advance Custom HTML codes using Mustache templates

    More power to the Contlo power users, we now allow email designers and marketers to code their own dynamic blocks using a custom HTML block. Use dynamic block [...]

  • Announced on: June 3, 2022

    Maximize ROAS on Google Ads by using audience segments from Contlo

    You can now spot a new app in Contlo’s Appstore, “Google Ad Sync App” that allows you to sync custom lists and segments created inside Contlo to your [...]

  • Announced on: May 20, 2022

    Include Multiple Exit/Cancel Automation triggers

    Building powerful automation often requires deep thinking around various possible scenarios, when you want your customers to exit the flow and stop receiving the followup communications if they've [...]

  • Announced on: May 13, 2022

    Improved product block in our Email editor

    We believe in out-of-the-box simplicity yet infinite customizability. That's a core product principle at Contlo and we let this principle guide us while building features. You’re no longer [...]

  • Announced on: May 13, 2022

    Nudge your customers when their favorite product’s price drops

    We have introduced a new event trigger in our automation builder that allows you to set up price drop automations with ease. It allows you to setup an [...]

  • Announced on: May 5, 2022

    Make your customer’s post purchase journey more informative with an Order and Billing summary block

    You spoke and we listened. Introducing yet another highly requested feature by ecommerce brands. Now you can drag and drop an order/billing summary block into your email template [...]

  • Announced on: April 28, 2022

    We’ve added an all-new webhook block in our automation builder

    Orchestrating automated actions in our automation builder is no longer limited to Contlo's functionalities. We are launching Webhooks in automations which is a drag-and-drop webhook block that can [...]

  • Announced on: April 22, 2022

    On-site abandoned checkout notifications

    We are big fans of Nudge, a book by Richard H Thaler. When you combine that tenant of human psychology with website notifications and abandoned cart - magic [...]

  • Announced on: April 14, 2022

    Get 10x Higher conversion on opt-in forms with the “Wheel of Fortune”

    Gamification works. We have data to prove it. And, who said online shopping has to be boring. Now you can engage your website visitors better and collect zero-party [...]

  • Announced on: April 7, 2022

    WhatsApp Conversations

    Now have 2-way Communication with your customers on WhatsApp. Single Destination for All Customer Conversations Drive Conversational Support for your Customers Get a 360-degree view of your customers [...]

  • Announced on: March 23, 2022

    RFM – (Recency, Frequency, Monetary Value)

    ???? Know your customers better with one click AI-Powered Predictive Segments using RFM Values  

  • Announced on: March 23, 2022

    Cohort Analysis

    ???? Understand your customers with high fidelity using AOV/Revenue/Customer Retention based Cohort analysis reports  

  • Announced on: March 22, 2022

    Campaign Booster

    Campaign Booster - Use Campaign Booster to increase the efficacy of your campaign and get higher sales results. This boosts the results of your campaign by resending it [...]

  • Announced on: March 22, 2022

    Scheduling Based On Subscribers Timezone

    Schedule Campaign based on Subscriber Time Zone ⏳- Now you schedule campaigns based on the time zone of your end subscribers. If you have customers in different timezones, [...]

  • Announced on: March 22, 2022

    Form Teaser

  • Announced on: March 18, 2022

    Message Events

    Add filters on Event Attributes - Don't just create segments basis events, but add Ecommerce specific filters on top of those events

  • Announced on: March 18, 2022

    Filters for event

    Pull events real-time from Shopify - Get all the events in the buyer journey on your store and use those to trigger personalized automation

  • Announced on: March 15, 2022

    Push Notification Expiry

    ✔️ Send out push notification for Flash Sale and set an expiry date when the sale ends

  • Announced on: March 9, 2022

    Product Recommendations Block for Email Builder

    We have just launched Intelligent Product Recommendations personalized for every customer powered by Machine Learning Just simply Drag and drop recommended product block in your Email editor and [...]